Shipping Policy

At Cireaux, we ship to customers in the United States, United Kingdom, Australia, Europe, Canada, New Zealand, and Asia.

Order Processing Time

Please allow 1–2 business days after completing your payment for us to process your order.

You may request a cancellation within 1 hour after placing your order.
After this 1-hour window, your order will already be processing and can no longer be cancelled.
If you no longer wish to keep your item after it has shipped or arrived, you can follow our standard Return & Refund Policy.

Estimated Shipping Times

Because our fulfillment partners are located in multiple regions, delivery times may vary depending on your destination.

Shipping Estimates

  • Australia: 3–10 business days

  • New Zealand: 3–10 business days

  • United States: 2–10 business days

  • United Kingdom: 2–10 business days

  • Canada: 2–10 business days

  • Europe: 2–10 business days

  • Asia: 2–10 business days

Business days exclude weekends and holidays.

These timelines are estimates and may vary due to customs delays, seasonal peaks, or unforeseen courier issues.

Where We Ship From

We work with trusted international fulfillment partners to ensure fast and reliable shipping.
Depending on product availability, your order may be shipped from:

  • the United States

  • the United Kingdom

  • Europe

  • or Asia

Customs & Import Fees

Depending on your country of residence, import duties or taxes may apply. These fees are the responsibility of the customer.

Important Notes

  • Shipping times do not include processing time.

  • During peak seasons (e.g., holidays), delays may occur.

  • If your package is delayed beyond the estimated window, please reach out — we are happy to assist.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes tracking details.

If you need help tracking your order, you can contact us anytime at support@cireaux.com.